Privacy Policy

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Privacy Policy

This Privacy Policy describes how (MoonWalker) ("Store", "we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.

By accessing or using our website and purchasing products or services from the Store, you agree to the practices described in this Privacy Policy.

You also agree to our Terms of Use, Refund Policy, and any additional policies available on the website. Any new features or tools added to our services will also be subject to this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when using our website.

1.1 Personal Information

Personal Information refers to information that can identify you as an individual, including but not limited to:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • Order history

1.2 Information Collected During Use

We may collect personal information when you:

  • Create an account

  • Browse products

  • Place an order

  • Contact customer support

  • Subscribe to newsletters or promotional messages

This information helps us process your orders and improve your shopping experience.

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To process and fulfill your orders

  • To provide order updates and important service notifications

  • To respond to your inquiries, complaints, or support requests

  • To improve our products, services, and website experience

  • To send promotional communications via email, SMS, or other channels (where consent is provided)

We do not sell or rent your personal information to third parties without your consent, except when necessary to provide services such as payment processing or delivery.

3. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Payment gateways for secure payment processing

  • Shipping and logistics partners for order delivery

  • Technology partners that help operate our website

We may also disclose information if required by law or if necessary to enforce our Terms of Service.

4. Consent
4.1 Age Requirement

By using this website, you confirm that you are at least the legal age of majority in your jurisdiction or that you have consent from a legal guardian.

4.2 Voluntary Information

By providing personal information to us, you confirm that it is provided voluntarily and with authorization.

Your information may be required to:

  • Process payments

  • Confirm orders

  • Arrange deliveries

  • Process returns or refunds

4.3 Marketing Consent

If we collect your personal information for marketing purposes, we will request your consent or provide an option to decline.

You may withdraw your consent for marketing communications at any time by contacting us or unsubscribing from our communications.

5. Third-Party Links

Our website may contain links to third-party websites.

Please note:

  • Once you leave our website, you are no longer governed by our Privacy Policy.

  • We are not responsible for the privacy practices of other websites.

We recommend reviewing the privacy policies of those websites before sharing personal information.

You are also responsible for keeping your login credentials secure.

6. Third-Party Services

Some services used on our website are provided by third-party providers.

These providers may collect, use, and disclose your information only to the extent necessary to perform their services.

Examples include:

  • Payment processors

  • Analytics providers

  • Shipping service providers

Each of these providers may have their own privacy policies governing how they handle your information.

7. Payments

Payments on the Store may be processed through:

  • Credit cards

  • Debit cards

  • Net banking

  • Digital payment gateways

  • Cash on Delivery (COD)

All payment gateways follow PCI-DSS security standards set by the Payment Card Industry Security Standards Council.

Payment transaction data is stored only for the duration required to complete the transaction and is deleted afterward.

8. Legal Obligations & Compliance

We may disclose your information if necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Prevent fraud or security issues

  • Protect the rights, property, or safety of our company or users

Nothing in this policy limits our legal rights to defend against government or legal requests.

9. Information Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, please note:

  • No internet transmission is completely secure

  • We cannot guarantee absolute security of data transmitted online

You are responsible for maintaining the confidentiality of your account credentials and passwords.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

Continued use of our website after updates indicates acceptance of the revised Privacy Policy.

If you do not agree with the updated terms, you may request closure of your account.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@moonwalker.com
Website: moonwalker.com